Software engineering teams have tried all sorts of ways to measure the software development process and developer productivity. Here’s why DORA metrics are becoming the industry standard. For years, ...

Of course you like them; you hired them. And of course you're rooting for them – they work on your behalf every day. If your small business is like many others, you run a tightly knit operation that ...

Opinions expressed by Entrepreneur contributors are their own. Have you ever thought that happiness might be measurable? Like New Relic, other companies are realizing that moving beyond the usual ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Analyzing the performance of your call center can allow you ...

“What gets measured,” the saying goes, “gets managed.” And if you want to change the way an organization goes about pursuing its goals, one way to do so is to change the metrics it tracks. The Defense ...

Let’s say the CEO of your company asks you a simple question: "How are we doing?" Your answer, of course, depends on your department. If you lead sales, you’ll show pipeline and revenue growth. If you ...

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