At the heart of any implementation effort are, perhaps not surprisingly, people. Many business books are written about change management, but precious few cover implementation to any degree. If it is ...

Get the latest federal technology news delivered to your inbox. A depleted workforce, lack of funding and challenges with information sharing across the public and private sectors may severely hamper ...

The National Cybersecurity Strategy released in March 2023 represents a break away from traditional policies focused on manning the battlements of computer networks and a move toward a proactive, ...

Many companies rush into AI initiatives without identifying specific problems to solve, leading to wasted resources and failed projects. Companies often assume their data is ready for AI when it isn’t ...

Despite its central importance to the success of every business, customer experience is rarely implemented as effectively as it could be by leadership teams. This happens because customer experience ...